Guarantee
At Petrovic Roses, we grow and despatch roses of the highest quality. However, with living plants problems can occur from time to time. When you receive your roses, if something appears to be wrong, please let us know quickly and we will replace them free of charge. If the plants fail to grow in the first year, we will replace if the fault is ours. We cannot be responsible for abnormal weather conditions, nor other circumstances beyond our control.

Payment
All abroad Orders are payable through Societe General Bank. Please contact us for details. Roses are shipped immediately as we receive a notification on your payment.

Validity Of The Prices
Petrovic Roses keeps the right to change the prices without explicit note. Please check our Order Form page for the latest prices.

Postage And Packing
If you are making order by mail, postage and packing fees are charged separately. Postage fees may vary depending on the desination country and/or weight of the parcel.

Overseas Orders
These terms and conditions apply to Europe only. Overseas Orders are subject to differing postage fees.

Phytosanitary Certificate
Please note that for the export of roses we are required to obtain a valid Phytosanitary Certificate. The fee for the Certificate is 30.00 euros, and it applies per shipment